A. Test your email automation
In oder to test an existing automation or email flow, please follow these 2 steps:
1. Go to Automations > Listing, click the Edit button for the automation you want to test and set 10 minutes as waiting time.
![waiting-time](https://kb.newsman.com/wp-content/uploads/2023/06/waiting-time.png)
2. In conditions add the rule based on Email contain your email address (or more emails) and press Save conditions:
![condition-rule-email-contain](https://kb.newsman.com/wp-content/uploads/2023/06/condition-rule-email-contain.png)
In the example below you can see a cart abandonment automation with:
![automation-testing](https://kb.newsman.com/wp-content/uploads/2023/06/automation-testing.png)
B. Testing an ecommerce automation
For testing an ecommerce automation, besides the above steps, complete the next points too:
- create a customer account on your own website, if you do not have one;
- to receive the cart abandonment email, log into your customer account, browse for a few minutes and add products to cart, then close all tabs with your website;
- for the review email log into your client account and place a test order.
Delete the Email contains rule
After receiving the emails, go back to the automation and click the condition:
![test-condition](https://kb.newsman.com/wp-content/uploads/2023/06/test-condition.png)
Delete the Email contains rule by clicking the x on the right, then press Save conditions. After deleting this rule, all of those who abandon their cart or those who place orders will receive the ecommerce automation emails.
![delete-rule-email-contains](https://kb.newsman.com/wp-content/uploads/2023/06/delete-rule-email-contains.png)
If you have completed all the above steps, but you haven’t received the cart abandonment / review email yet in 30 minutes:
- check in all folders of your email client;
- for abandoned cart, check if there is any page of your website still opened;
- for product review, check if you haven’t canceled by mistake your order after placing it;
- check if there is a feed URL in the list settings and if it has the correct format or type.
- check if the product id from the feed is the same with the product id from the cart / checkout / purchase page.
- check if your website platform is integrated with NewsMAN via plugin or Remarketing.
- for plugin integration, check if the API key, user ID, list ID and Remarketing ID are correct.
- check if there is any order or invoice unpaid.
- if all the above are ok, test once again or let us know about your problem via email info@newsman.com.